During the “Micro and Small Enterprise Certification” session held in Phuket, key challenges and opportunities in the sustainability journey of micro and small enterprises—the backbone of the tourism sector—were discussed in depth.

 Key takeaways:

• The burden of certification processes for SMEs in terms of complexity, cost, and capacity
• Transitioning sustainability practices from field to policy (practice → policy)
• The need for more accessible, phased, and flexible certification models
• The “lose-lose” risk if local businesses are excluded from the system
• The importance of simplified, localized guidance and hands-on support

One key message:
“Real transformation in sustainable tourism is only possible by including small enterprises in the system, not leaving them behind.”

As Alberk QA Technic, we continue to strengthen our vision of developing more inclusive, practical, and field-oriented solutions in sustainability and certification processes.

GSTC Conference 2026 – Phuket